BRISBANE, AU / ACCESS Newswire / August 18, 2025 / Excite Media, a Brisbane-based digital marketing agency, has developed a high-performing workplace culture by embedding continuous employee feedback into its core business practices. This approach has helped the company retain talent, improve team engagement, and deliver consistent results to clients.
At the center of this initiative is the use of Employee Net Promoter Score (eNPS), a metric that allows Excite Media to gauge employee sentiment on a regular basis. By collecting anonymous responses through Officevibe, the company monitors cultural health and responds quickly to trends and challenges.
Scott Maynard, Co-Founder of Excite Media, says, "We've found that listening to our team not only improves morale but also strengthens the quality of our client work."
Excite Media's leadership treats workplace culture as a strategic advantage. Rather than relying on intuition or ad hoc feedback, the company tracks employee engagement in real time. This data is used to inform decisions related to workload, recognition programs, team communication, and leadership development.
The company has set a high bar for its eNPS score, aiming for a benchmark of 80, well above industry averages. When engagement scores shift, leadership proactively engages with teams to understand the underlying causes and implement solutions.
By building a feedback loop between employees and leadership, Excite Media has cultivated a workplace that attracts and retains top talent. This, in turn, contributes to consistent client delivery, innovation, and long-term business growth.
To learn more, visit www.excitemedia.com.au.
About Excite Media
Excite Media is a digital marketing agency founded in 2006 in Brisbane, Australia. Specializing in website design, SEO, Google Ads, and content marketing, the company is recognized for its focus on employee engagement and creating a data-driven workplace culture that supports sustained business performance.
Media Details
Company name: Excite Media
Contact person name: Scott Maynard
city and country: Brisbane Australia
Website: https://www.excitemedia.com.au/
mail: info@excitemedia.com.au
SOURCE: Excite Media
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